Retailer Portal Ordering

The BLADE Outboards Retailer Portal is designed to provide authorized retailers with a streamlined ordering process. Orders require authenticated access and are securely linked to your business account. This guide outlines how to place orders, manage changes, and understand key details such as Incoterms, bulk discounts, and drop shipping options.

1. Accessing the Retailer Portal

To place an order, you must first log into the BLADE Outboards Retailer Portal.

Login Steps:

1. Go to the Retailer Portal – Use the link provided during your retailer onboarding.
2. Enter Your Credentials – Use your registered business email and password.
3. Two-Factor Authentication (If Enabled) – Complete verification if required.
4. Access Your Dashboard – Once logged in, navigate to the ordering section.

2. Placing an Order

Step 1: Select Products and Quantities

• Navigate to the "Order Products" section.
• Select the outboard models, accessories, batteries, or parts you need.
• Enter the desired quantity for each item.
• Bulk quantity discounts may not be displayed during selection but will be reflected after the order is placed.

Step 2: Enter Purchase Order (PO) & Custom Details

• You can enter your PO number for internal tracking.
• Add custom notes if needed for special instructions.
• If drop shipping, enter the drop shipping address (a fee applies).

Step 3: Review Order Details

• The system will display:
  • Incoterms and delivery location
  • Expected delivery date (if available)
  • Subtotal before bulk discounts (discounts are applied after order placement)
• There are no shipping options during checkout—shipping details will be finalized after order confirmation.

Step 4: Confirm and Place Order

• You must check a box confirming that you agree to place the order.
• This helps prevent accidental orders.
• Click "Place Order" to submit your request.

3. Order Confirmation & Processing

Order Acknowledgment

• After submitting an order, you will receive an order acknowledgment email confirming that the order has been received.
• This is not a shipping confirmation—final shipping details will be communicated separately.

Bulk Discount Adjustments

• If applicable, bulk discounts will be calculated and displayed after order submission in the final invoice.

48-Hour Grace Period for Changes

• If a clerical error is made, you have 48 hours to request a correction.
• To make a change, go to "Order History", select the order, and submit a change request.
• After the 48-hour window, the order will be locked for processing.

4. Shipping & Finalization

Shipping Coordination

• Once your order is processed, our logistics team will contact you to confirm shipping details and provide available options.
• Shipping fees and methods are finalized after the order is placed.

Drop Shipping

• If you entered a drop shipping address, a fee will apply.
• Ensure the address is correct before submitting the order.

Incoterms & Delivery

• Orders are processed under the Incoterms agreed upon in your retailer agreement.
• Delivery timelines are estimates and will be updated once the order is confirmed for shipping.

5. Managing Your Orders

Tracking & Order Status

• Orders can be reviewed in the "Order History" section.
• Status updates include:
  • Pending Approval – Order received, awaiting processing.
  • Processing – Order is being prepared.
  • Finalized – Shipping coordination in progress.
  • Shipped – Tracking details available.

Modifying an Order

• Within 48 hours, use the "Modify Order" option in the portal.
• After 48 hours, contact support for urgent cases.

Invoices & Bulk Pricing Adjustments

• Final invoices, including bulk quantity discounts, can be downloaded under the "Billing" section.